Shopping online has come a LOOOONG way from where it was in the past. In the beginning, we bought books online and that was pretty much it.
And since the pandemic, we’ve had to become experts at ordering everything from groceries to Q-tips to comfortable lounge wear.
It only took me until the other day to wonder out loud “Why on earth don’t we have a utility knife IN THE KITCHEN”, where most packages are opened. I’m always pulling open the scissors to open packages and that doesn’t work so well.
Also, do you agree that the WORST and most painful part of shopping online is having to RETURN the item?
How many items have you just kept it and shoved it into storage because you just didn’t want to bother with the hassle of the return?
I am currently writing a course about how to make sure you actually end up with the colour you wanted.
So today I want to hear from you.
What is the worst online shopping mistake you’ve ever made?
I’d also love to hear about the biggest online shopping COLOUR MISTAKES you’ve made.
How much time have you wasted ordering fashion or home decor only to end up with the wrong colour?
Colour is one of the hardest to get right online. Until now (stay tuned).
Scale is another thing you have to think about. It’s crazy hard to judge scale without whipping out the measuring tape.
One of the huge benefits of this online world is that you can order exactly what you want, and the challenge is also that you can order exactly what you want.
How many of you can relate to this; You spend hours searching for the perfect outdoor rug, only to find the exactly what you want, AND because you are so happy and relieved the search is over, you neglect to notice that it’s an INDOOR rug, NOT an outdoor rug?
This rug is BOTH indoor and outdoor
Or after a long and lengthy search, you finally find the perfect console table. Again, you want this search to be over so you order it and boom. . . it arrives and the scale is totally wrong because you neglected to re-check the measurements.
Fit is one thing, colour is another when it comes to ordering fashion. It is also really hard to get a sense of the tactile quality and weight of the piece.
For furniture the issue is colour, comfort and scale.
Mind you, it’s a common mistake not to measure for furniture, even if buying from a showroom. Which seems crazy, but it happens all the time. You sat on it and it was super comfy. But you didn’t bother to plan and measure, a sofa is as sofa right? Maybe you were just checking it off your list, or it was an impulse buy.
So you just live with the way-too-big sofa, or the dining chairs banging up the walls for a decade or two.
Because you’re not going to borrow a truck to bring it back. Would the store even take it back?
But returning furniture that you ordered online? It’s enough to make you live with the tattered sofa for another 5 years.
I’d love to hear about your victories and misadventures in ordering furniture online recently.
Now that we are ordering increasingly big and big ticket items online regularly, shopping has become a whole new kind of art.
Stay tuned for my course on ordering decor online and getting it right.
Please post your best/worst experience below, I don’t want to miss anything!