Community Manager (Remote)
Be Part of Something Colourful & Growing!
We’re seeking a dynamic individual to join Maria Killam’s expanding True Colour Insider™ community at an exciting time of growth! As our community of passionate designers, decorators, and colour enthusiasts continues to flourish, we need someone special who can help shape the future of our vibrant online space.
If you love connecting people, celebrating success stories, and being part of a movement that’s transforming how people understand and use colour in their homes, this role is for you. You’ll have the unique opportunity to work directly with Maria Killam and her team, while helping our community members achieve their dream homes.
About True Colour Insider
True Colour Insider is a vibrant online community for decorators, designers, and colour enthusiasts led by Maria Killam, a leading authority on colour. Our community provides a supportive environment for members to learn, connect, and grow their decorating skills through interactive content, events, and collaborative learning.
Primary Responsibilities
Community Management
- Facilitate daily member engagement (3-4 hours per day)
- Create and implement engagement initiatives like member spotlights and recognition programs
- Organize and coordinate virtual events and learning sessions
- Foster meaningful connections between community members
Analytics & Insights
- Analyze member data from Mighty Networks platform
- Track community engagement metrics
- Generate insights to improve member experience
- Provide regular reports on community growth and engagement
Administrative Support
- Collaborate with customer service on support inquiries
- Cross train and act as a backup for Maria Killam Inc. customer service (outside of the community) which would look like working a few hours each day on an occasional weekend or holiday as needed
- Support billing operations
- Assist with monthly financial reporting
- Help maintain community guidelines and positive interactions
Required Qualifications
- Experience with community management or social engagement
- Strong analytical and reporting skills
- Excellent written and verbal communication abilities
- Ability to work independently while collaborating with team members
- Interest in colour, decorating and interior design
Position Details
- Part-time position (4 hours daily) with potential for full-time growth
- Remote work opportunity
- Collaborative work environment focused on learning and growth
The ideal candidate will be passionate about creating connections and supporting a community of decorators and design enthusiasts while maintaining organized administrative operations.
How to apply:
This is a remote, part-time position (about 20 hours per week), with potential for growing into full time. For this contracted work you must reside in either the U.S. or Canada. You must be available during hours in Pacific or Eastern Time Zones. Hourly rate commensurate with prior experience
If you’d like to be considered for this role, please email your resume and cover letter to admin-@-mariakillam-dot-com. Please include the following:
- a brief introduction and why you’d be perfect for this role
- any relevant work samples, including other communities you’ve been a part of
- a quick note on your experience with project management tools and admin support
Virtual Assistant & Project Coordinator (Remote)
Are you a highly organized and proactive Virtual Assistant with a passion for project coordination and administrative support? Do you thrive in fast-paced environments, keeping creatives focused and businesses running smoothly? If so, we want to hear from you!
We’re looking for a dedicated and detail-oriented professional who can hit the ground running, ensuring Maria and the team operate at peak efficiency while keeping all projects on track.
About the role:
Maria Killam, a renowned colour and design expert, is looking for a dynamic Virtual Assistant & Project Coordinator to support her in managing daily operations, key business initiatives, and administrative processes. This role is ideal for someone who is detail-oriented, tech-savvy, and excels at ensuring tasks are completed efficiently and effectively.
What you’ll do:
Project Coordination & Administrative Support
- Manage and maintain schedules, appointments, and deadlines.
- Track tasks and project timelines, ensuring nothing falls through the cracks.
- Attend team meetings, take notes, and track action items.
- Follow up with team members to ensure tasks are completed on time.
- Organize and maintain workflows for ongoing projects, including course development and content organization.
- Handle administrative tasks such as email coordination and internal documentation.
Operational Support
- Assist with email marketing workflows, including scheduling campaigns and tracking results.
- Manage customer support inquiries related to online courses and content.
- Assist with database organization and process improvement initiatives.
- Provide regular progress reports and ensure seamless communication across teams.
Communication & Problem-Solving
- Anticipate team needs and solve problems before they arise.
- Keep Maria focused on high-priority tasks while handling the details behind the scenes.
- Act as a point of contact for team inquiries and project updates.
- Ensure clear, efficient communication via Slack and email.
Must-Have Experience:
- Previous experience in an administrative or project coordination role.
- Proven track record of managing multiple projects and deadlines.
- Strong organizational and time-management skills.
- Familiarity with digital tools such as Asana, Google Workspace, and email marketing platforms like Klaviyo.
Ideal Background:
- 2+ years of experience in an administrative or project management role.
- Experience working with a content creator, influencer, or creative entrepreneur.
- Understanding of workflow management and business operations.
This Role is Perfect for Someone Who:
- Thrives in a fast-paced, ever-changing environment.
- Enjoys keeping creatives organized and on track.
- Is proactive and takes ownership of tasks without needing constant direction.
- Has excellent follow-through and is committed to making sure things get done.
Not the Right Fit if You:
- Need constant direction or hand-holding.
- Prefer structured, predictable workflows without flexibility.
- Are uncomfortable with direct feedback or fast-paced changes.
Bonus Skills (Not Required but Nice to Have!):
✔ Experience with content organization and repurposing.
✔ Background in customer service or marketing operations.
✔ Familiarity with membership platforms or online course management.
How to apply:
This is a remote, part (20-30 hours per week) or full-time position. For this contracted work you must reside in either the U.S. or Canada. You must be available during hours in Pacific or Eastern Time Zones. Hourly rate commensurate with prior experience
If you’d like to be considered for this role, please email your resume and cover letter to admin-@-mariakillam-dot-com. Please include the following:
- a brief introduction and why you’d be perfect for this role
- any relevant work samples
- a quick note on your experience with project management tools and admin support